Enrolments & Customer Experience
Our Enrolments team is responsible for enabling our centre occupancy through customer service and onboarding of our new and existing families. They are the mechanism that converts our marketing leads to placements – across all Young Academics centres and services – and help families with queries regarding billing, availability, government support and subsidies, and general information about our centres and early education practice.
As a growing provider of early education, we are always looking for passionate and talented individuals that are aligned with both our growth ambitions, our desire to provide an exceptional experience to our children and our families, and our values.
If you are thinking of expressing interest in a position with us, our four core values provide a framework for everything that encompasses Young Academics – including our daily practices and overall purpose, but also what we look for when we bring new people into the team.
- We are Family
- Positively proactive
- Passionately professional
- Open and honest
We are Family
We want Young Academics to always feel like a home away from home, so we keep family values at the heart of everything we do. Together, our valued teams strive to accomplish our common goal of providing an exceptional experience to our children and our families.
Positively proactive
Always on the front foot, we are constantly seeking ways to improve what we do for our children and families. Our team are forward-thinking and innovative in everything they do.
Passionately professional
We love looking after children – it is that simple. As passionate professionals that is what drives us to ensure we always implement best practice in everything we do – from qualifications to processes, programming, and everything in between.
Open and honest
At Young Academics, we value honesty and openness in all interactions. Trust is everything in childcare, and we work hard to earn it. Whether we are communicating with families or with each other, we are always accountable, truthful, respectful, and responsive.