Young Academics is seeking an enthusiastic and committed Enrolments Officer to join our growing team located in Silverwater.
Working alongside a friendly and warm team, this position is perfect for a previous centre manager who is ready to step into a role offering diversity.
Customer/call centre personnel from unrelated fields encouraged to apply.
APPLICANTS ARE TO ADDRESS THE KEY ROLE RESPONSIBILITIES AND ESSENTIAL CRITERIA IN A COVER LETTER
The right candidate for this role will have the following:
Exceptional customer service and communication skills
Demonstrated high level of organisational and administrative skills with an attention to detail
Demonstrated ability to multi-task and work well in an environment that is fast-paced.
Demonstrated ability to build rapport over the phone
Demonstrated ability to meet deadlines and KPI’s with fine attention to detail.
Willingness to learn
Demonstrated experience in the management of customer files and databases including Child Care Management System
Proficient in Enrolments Software, essentially Qikkids or similar operating systems
Strong skills in Microsoft Word, Excel, Outlook
At Young Academics Early Learning Centres you join a family. A well-established foundation organisation, with strong growth projected over the years to come. We invite you to take on the opportunity to be ambitious and creative with your own thoughts, skills and talents alongside a supportive management team.
Please note, contact with candidates will only be made subject to meeting criteria.
Potential candidates will undergo an initial phone screen to gauge communication and engagement skills.